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Sort enquiries with AI and send them to the right person

Every message is read by AI and filed as a question, a complaint or a sales lead, then passed to whoever handles that. Spam is recognised and dropped quietly.

Plan
Personal planNeeds the Personal plan or above
Size
6 steps · Intermediate

Works with

  • WPForms
  • AI
  • WordPress

The workflow

Every step, as it appears in the editor

Step names come straight from FlowWP. Branches are labelled the way the editor labels them.

  1. WPForms logoTrigger · WPFormsA WPForms form is submitted
  2. AI logoAction · AIAsk AI
  3. Condition · LogicSwitch
    1. Branch: Complaint
      1. Action · EmailSend Email
    2. Branch: Sales lead
      1. Action · EmailSend Email
    3. Branch: Question
      1. Action · EmailSend Email

After you choose it, every step can be changed, moved or removed.

Need it slightly different?

Describe the workflow you want in a sentence and the AI workflow builder drafts it for you.

See the AI builder

AI

See all AI templates
    1. WordPress logoTrigger: A user publishes a post (WordPress)
    2. AI logoAction: Ask AI (AI)
    3. Action: Send Email (Email)
    AIPersonal plan

    Summarise new posts for the newsletter

    When a post goes live, AI writes a two-sentence summary and emails it to whoever writes the newsletter, so they are not summarising it themselves.

    3 stepsIntermediate
    1. WPForms logoTrigger: A WPForms form is submitted (WPForms)
    2. AI logoAction: AI agent (AI)
    3. Action: Send Email (Email)
    AIBusiness plan

    Draft a support reply from your own pages

    An AI agent reads your published content and drafts an answer to the question, then emails the draft to your team. It never replies to the customer itself — a person sends it.

    3 stepsIntermediate

Build your WordPress workflow visually.

Start with a template or a blank canvas. Nothing runs until you activate it.