Act on orders, payments, refunds, stock and reviews, and update orders, products and coupons.
Triggers and actions
Every step WooCommerce adds to FlowWP, named and described as it appears in the editor, with the plan that includes it.
Events in WooCommerce that can start a workflow.
Runs as soon as the order exists, before payment is confirmed.
Order
User
Customer history
The moment money is confirmed — usually what "a sale happened" means.
Order
User
Customer history
Completed, refunded, cancelled, or any status your store uses.
Order
User
Status change
Order
User
Customer history
Carries the matched line item, so quantity and variation are available.
Order
User
Customer history
Purchased item
Order
User
Customer history
Purchased item
Order
User
Customer history
Purchased item
For rewarding large orders, or flagging small ones.
Order
User
Customer history
Runs after payment, once the order counts towards the total.
Order
User
Customer history
Order
User
Customer history
Order
User
Customer history
The event behind most abandoned-payment recovery.
Order
User
Customer history
Runs on a front-end request, so keep the work it starts small.
Product
User
Product
User
Product
User
Review
Covers going out of stock, being restocked, and going on backorder.
Product
Product
What a workflow can do in WooCommerce.
Adds an internal note, or one the customer can see.
Marks an order completed, cancelled, or any status your store uses.
Order
Sets the stock quantity, or adds to and subtracts from it.
Product
Loads an order so later steps can read it. Changes nothing.
Order
Customer history
Sets the regular price, or puts the product on sale.
Product
Creates a single coupon and returns its code, for emailing to a customer.
WooCommerce steps run inside WordPress, on your own server. FlowWP only contacts an outside service when you add a connection to one or use a step that needs it.
Nothing runs until you activate a workflow, and every run is recorded step by step.
Templates
Trigger: An order is paid (WooCommerce)Orders over 500 go to someone who can give them extra care. Change the amount to suit your store.
Trigger: An order is paid (WooCommerce)
Action: Send a Slack message (Slack)A paid order posts to your channel with what was bought, what it came to, and a link straight to the order. The one automation nearly every shop wants first.
Trigger: An order reaches a status (WooCommerce)
Action: Send a WhatsApp template message (WhatsApp)A completed order sends an approved template to the phone number on the order. WhatsApp only allows a template for a message a business starts, so write and submit one in the WhatsApp Manager first — its placeholders are filled in here with their name and the order number.
Trigger: An order is paid (WooCommerce)A personal thank-you email as soon as an order is paid.
Trigger: An order is paid (WooCommerce)
Action: Add or update a FluentCRM contact (FluentCRM)Every paid order saves the customer as a contact tagged Customer.
Trigger: An order is paid (WooCommerce)Action: Add tags to a FluentCRM contact (FluentCRM)Orders over 200 tag the customer VIP, ready for your VIP emails. Change the amount to suit your store.
Start with a template or a blank canvas. Nothing runs until you activate it.
