Trigger: An order reaches a status (WooCommerce)
- Condition: Only continue if (Logic)
Action: Send a WhatsApp template message (WhatsApp)
Tell the customer on WhatsApp when their order ships
A completed order sends an approved template to the phone number on the order. WhatsApp only allows a template for a message a business starts, so write and submit one in the WhatsApp Manager first — its placeholders are filled in here with their name and the order number.