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Turn first-time buyers into repeat customers

A first order starts a short series: a welcome, a check-in three days later, and a one-time 10% coupon a week after that. Returning customers are just tagged.

Plan
Personal planNeeds the Personal plan or above
Size
10 steps · Advanced

Works with

  • WooCommerce
  • FluentCRM
  • WordPress

The workflow

Every step, as it appears in the editor

Step names come straight from FlowWP. Branches are labelled the way the editor labels them.

  1. WooCommerce logoTrigger · WooCommerceAn order is paid
  2. FluentCRM logoCondition · FluentCRMA FluentCRM contact has a tag
    1. Branch: True
      1. FluentCRM logoAction · FluentCRMAdd tags to a FluentCRM contact
    2. Branch: False
      1. FluentCRM logoAction · FluentCRMAdd or update a FluentCRM contact
      2. Action · EmailSend Email
      3. Action · DelayDelay
      4. Action · EmailSend Email
      5. Action · DelayDelay
      6. WooCommerce logoAction · WooCommerceGenerate a coupon code
      7. Action · EmailSend Email

After you choose it, every step can be changed, moved or removed.

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Describe the workflow you want in a sentence and the AI workflow builder drafts it for you.

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WooCommerce

More WooCommerce templates

See all WooCommerce templates
    1. WooCommerce logoTrigger: An order is paid (WooCommerce)
    2. Condition: Switch (Logic)
    3. Action: Send Email (Email)
    WooCommercePersonal plan

    Flag large orders to your team

    Orders over 500 go to someone who can give them extra care. Change the amount to suit your store.

    3 stepsIntermediate
    1. WooCommerce logoTrigger: An order is paid (WooCommerce)
    2. Action: Send Email (Email)
    WooCommercePersonal plan

    Thank customers after they pay

    A personal thank-you email as soon as an order is paid.

    2 stepsBeginner
    1. WooCommerce logoTrigger: A payment fails on an order (WooCommerce)
    2. Action: Delay (Delay)
    3. WooCommerce logoAction: Get an order’s details (WooCommerce)
    4. Condition: If / Else (Logic)
    5. Action: Send Email (Email)
    6. +5 more steps
    WooCommercePersonal plan

    Recover orders whose payment failed

    An hour after a failed payment, check the order is still unpaid and send the customer a link to pay. If it is still unpaid a day later, tell your team.

    10 stepsAdvanced

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