A refunded order is written on the customer record, then a day later the customer is asked what happened — while it is recent but no longer raw.
Works with
The workflow
Step names come straight from FlowWP. Branches are labelled the way the editor labels them.
Trigger · Easy Digital DownloadsAn order is refundedAction · Easy Digital DownloadsAdd a note to an order or customerAfter you choose it, every step can be changed, moved or removed.
Describe the workflow you want in a sentence and the AI workflow builder drafts it for you.
Downloads
Trigger: A purchase is completed (Easy Digital Downloads)Action: Add a note to an order or customer (Easy Digital Downloads)A thank-you email the moment a purchase completes, and a note on the order so your team can see it went out.
Trigger: A download is bought (Easy Digital Downloads)
Action: Add or update a MailPoet subscriber (MailPoet)Action: Add tags to a subscriber (MailPoet)When someone buys the download you choose, they join a list and get a tag, so you can write to that group later without building it by hand.
Start with a template or a blank canvas. Nothing runs until you activate it.
