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Thank buyers and note it on the order

A thank-you email the moment a purchase completes, and a note on the order so your team can see it went out.

Plan
Personal planNeeds the Personal plan or above
Size
3 steps · Intermediate

Works with

  • Easy Digital Downloads
  • WordPress

The workflow

Every step, as it appears in the editor

Step names come straight from FlowWP. Branches are labelled the way the editor labels them.

  1. Easy Digital Downloads logoTrigger · Easy Digital DownloadsA purchase is completed
  2. Action · EmailSend Email
  3. Easy Digital Downloads logoAction · Easy Digital DownloadsAdd a note to an order or customer

After you choose it, every step can be changed, moved or removed.

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Downloads

See all Downloads templates
    1. Easy Digital Downloads logoTrigger: A download is bought (Easy Digital Downloads)
    2. MailPoet logoAction: Add or update a MailPoet subscriber (MailPoet)
    3. MailPoet logoAction: Add tags to a subscriber (MailPoet)
    DownloadsBusiness plan

    Put buyers of a download on a MailPoet list

    When someone buys the download you choose, they join a list and get a tag, so you can write to that group later without building it by hand.

    3 stepsIntermediate
    1. Easy Digital Downloads logoTrigger: An order is refunded (Easy Digital Downloads)
    2. Easy Digital Downloads logoAction: Add a note to an order or customer (Easy Digital Downloads)
    3. Action: Delay (Delay)
    4. Action: Send Email (Email)
    DownloadsPersonal plan

    Ask what went wrong after a refund

    A refunded order is written on the customer record, then a day later the customer is asked what happened — while it is recent but no longer raw.

    4 stepsIntermediate

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