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Thank happy reviewers and catch unhappy ones

Four- and five-star reviewers get a thank-you coupon. Lower ratings go straight to your team, so an unhappy customer hears from a person fast.

Plan
Personal planNeeds the Personal plan or above
Size
7 steps · Advanced

Works with

  • WooCommerce
  • WordPress
  • FluentCRM

The workflow

Every step, as it appears in the editor

Step names come straight from FlowWP. Branches are labelled the way the editor labels them.

  1. WooCommerce logoTrigger · WooCommerceA user reviews a product
  2. Condition · LogicIf / Else
    1. Branch: True
      1. WooCommerce logoAction · WooCommerceGenerate a coupon code
      2. Action · EmailSend Email
      3. FluentCRM logoAction · FluentCRMAdd tags to a FluentCRM contact
    2. Branch: False
      1. Action · EmailSend Email
      2. FluentCRM logoAction · FluentCRMAdd tags to a FluentCRM contact

After you choose it, every step can be changed, moved or removed.

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WooCommerce

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    1. WooCommerce logoTrigger: An order is paid (WooCommerce)
    2. Condition: Switch (Logic)
    3. Action: Send Email (Email)
    WooCommercePersonal plan

    Flag large orders to your team

    Orders over 500 go to someone who can give them extra care. Change the amount to suit your store.

    3 stepsIntermediate
    1. WooCommerce logoTrigger: An order is paid (WooCommerce)
    2. Action: Send Email (Email)
    WooCommercePersonal plan

    Thank customers after they pay

    A personal thank-you email as soon as an order is paid.

    2 stepsBeginner
    1. WooCommerce logoTrigger: An order is paid (WooCommerce)
    2. FluentCRM logoCondition: A FluentCRM contact has a tag (FluentCRM)
    3. FluentCRM logoAction: Add tags to a FluentCRM contact (FluentCRM)
    4. +7 more steps
    WooCommercePersonal plan

    Turn first-time buyers into repeat customers

    A first order starts a short series: a welcome, a check-in three days later, and a one-time 10% coupon a week after that. Returning customers are just tagged.

    10 stepsAdvanced

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