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LatePoint integration

Start workflows from LatePoint bookings, status changes, reschedules and payments, and update bookings and customers.

  • 5 triggers · 3 actions
  • 2 steps on Free · all 8 on Business
Get FlowWPLatePoint templates
latepoint.com (opens in a new tab)

Triggers and actions

What you can automate with LatePoint

Every step LatePoint adds to FlowWP, named and described as it appears in the editor, with the plan that includes it.

Triggers 5

Events in LatePoint that can start a workflow.

  • A LatePoint booking is created

    Booked by a customer, or added by staff. Optionally only for one service or agent.

    Free
    Data it passes on · 24 values

    Booking

    • Booking ID
    • Booking code
    • Status
    • Status, as shown
    • Date (YYYY-MM-DD)
    • Start time (HH:MM)
    • End date
    • End time
    • Date and time, as shown
    • Start (UTC)
    • Duration (minutes)
    • Attendees
    • Price
    • Order ID
    • Service
    • Agent
    • Location

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID

  • A LatePoint booking’s status changes

    Approved, cancelled, completed, a no-show… Optionally only when it becomes one status, or only for one service or agent.

    Free
    Data it passes on · 26 values

    Booking

    • Booking ID
    • Booking code
    • Status
    • Status, as shown
    • Date (YYYY-MM-DD)
    • Start time (HH:MM)
    • End date
    • End time
    • Date and time, as shown
    • Start (UTC)
    • Duration (minutes)
    • Attendees
    • Price
    • Order ID
    • Service
    • Agent
    • Location

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID
    • Previous status
    • Previous status, as shown

  • A LatePoint booking is rescheduled

    Moved to another date or time, by the customer or by staff. The time it had comes with it.

    Personal plan
    Data it passes on · 29 values

    Booking

    • Booking ID
    • Booking code
    • Status
    • Status, as shown
    • Date (YYYY-MM-DD)
    • Start time (HH:MM)
    • End date
    • End time
    • Date and time, as shown
    • Start (UTC)
    • Duration (minutes)
    • Attendees
    • Price
    • Order ID
    • Service
    • Agent
    • Location

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID

    Booked before for

    • Date (YYYY-MM-DD)
    • Start time (HH:MM)
    • End date
    • End time
    • Date and time, as shown

  • A LatePoint customer is created

    When someone books for the first time, or staff add them.

    Business plan
    Data it passes on · 7 values

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID

  • A LatePoint payment is received

    Paid online, or recorded by staff. Card holds and failed payments are left out.

    Business plan
    Data it passes on · 17 values

    Payment

    • Payment ID
    • Amount
    • Amount, as shown
    • Processor
    • Payment method
    • Portion (full, deposit or remaining)
    • Receipt number

    Order

    • Order ID
    • Order total
    • Order payment status

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID

Actions 3

What a workflow can do in LatePoint.

  • Change a LatePoint booking’s status

    As LatePoint’s bookings screen does, so its notifications go out as usual.

    Personal plan
    Data it passes on · 26 values

    Booking

    • Booking ID
    • Booking code
    • Status
    • Status, as shown
    • Date (YYYY-MM-DD)
    • Start time (HH:MM)
    • End date
    • End time
    • Date and time, as shown
    • Start (UTC)
    • Duration (minutes)
    • Attendees
    • Price
    • Order ID
    • Service
    • Agent
    • Location

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID
    • Previous status
    • Changed (false when it already had that status)

  • Create a LatePoint customer

    If one already has that email address, it is returned as it is.

    Business plan
    Data it passes on · 8 values

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID
    • Already existed

  • Get a LatePoint booking

    Its date, status, service, agent and customer, for the steps after.

    Business plan
    Data it passes on · 24 values

    Booking

    • Booking ID
    • Booking code
    • Status
    • Status, as shown
    • Date (YYYY-MM-DD)
    • Start time (HH:MM)
    • End date
    • End time
    • Date and time, as shown
    • Start (UTC)
    • Duration (minutes)
    • Attendees
    • Price
    • Order ID
    • Service
    • Agent
    • Location

    Customer

    • Customer ID
    • First name
    • Last name
    • Full name
    • Email
    • Phone
    • WordPress user ID

Set it up

  1. 1Install and activate LatePoint on your WordPress site.
  2. 2FlowWP finds it and adds its steps to the step library. If LatePoint is missing, FlowWP says so instead of hiding them.
  3. 3Pick a LatePoint step in any workflow. Every value it passes on is in the token picker.

Where it runs

LatePoint steps run inside WordPress, on your own server. FlowWP only contacts an outside service when you add a connection to one or use a step that needs it.

Nothing runs until you activate a workflow, and every run is recorded step by step.

Templates

Start from a LatePoint workflow

Browse all templates
    1. LatePoint logoTrigger: A LatePoint booking’s status changes (LatePoint)
    2. Action: Send Email (Email)
    BookingsFree

    Invite customers who cancel to book again

    When a LatePoint booking is cancelled, the customer gets a kind note asking them to pick another time.

    2 stepsBeginner
    1. LatePoint logoTrigger: A LatePoint booking is rescheduled (LatePoint)
    2. Action: Send Email (Email)
    BookingsPersonal plan

    Tell agents when a booking is moved

    When a customer or your staff move a LatePoint booking, its agent gets the old time and the new one side by side.

    2 stepsBeginner

Build your WordPress workflow visually.

Start with a template or a blank canvas. Nothing runs until you activate it.

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